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Make That Call! (Creating Success) By Ian Maitland
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PRODUCT INFORMATION

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    Specifications

    Category Type
    Self Help
    ISBN
    9780749432522
    Item EAN
    2724339947956
    People
    Author
    Ian Maitland
    People
    Publisher
    Kogan Page
    Category Type
    Self Help
    ISBN
    9780749432522
    Item EAN
    2724339947956
    People
    Author
    Ian Maitland
    People
    Publisher
    Kogan Page
    Languages and countries
    Book Language
    English
    Read more
  •  

    Description:

    • Telephone conversations give the outside world an instant impression of a caller and their company. The manual seeks to ensure that this impression is positive, showing how to tackle even the toughest conversation with professionalism and style. Covering everything from dealing with unwanted calls
    • Telephone conversations give the outside world an instant impression of a caller and their company. The manual seeks to ensure that this impression is positive, showing how to tackle even the toughest conversation with professionalism and style. Covering everything from dealing with unwanted calls to teleselling, it includes 101 sample phone conversations. There are action checklists and summaries.
 

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