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Successful Service Operations Management by Richard D Metters - Mixed Media
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PRODUCT INFORMATION

  •  

    Specifications

    Category Type
    Management & Leadership
    ISBN
    9780324314472
    Number of Pages
    464
    Product weight
    0.82 kg
    Category Type
    Management & Leadership
    ISBN
    9780324314472
    Number of Pages
    464
    Product weight
    0.82 kg
    Book Origin
    United States
    Item EAN
    2724448799583
    People
    Author
    Richard D Metters and Kathryn H. King-Metters
    People
    Publisher
    South-Western
    Technical Information
    Binding
    Mixed Media
    Languages and countries
    Language of the text
    English
    Read more
  •  

    Description:

    This Book Covers The Full Cycle Of Building A Service Business From Concept Formation Through Implementation. The First Section Of The Book - Three Chapters - Focuses On Constructing A Business Strategy. The Next Section Details How To Implement That Strategy In The Design Of The Service System.

    This Book Covers The Full Cycle Of Building A Service Business From Concept Formation Through Implementation. The First Section Of The Book - Three Chapters - Focuses On Constructing A Business Strategy. The Next Section Details How To Implement That Strategy In The Design Of The Service System. Capacity Management Is An Important Strategic And Tactical Issue In Many Services, And Is The Subject Of The Four Chapters In The Third Section Of The Book. Finally, The Last Four Chapters Provide Managers With Tools Needed For Everyday Operation.

    Product Features:
    • Category Type: Management & Leadership
    • Author: Richard D Metters and Kathryn H. King-Metters
    • ISBN: 9780324314472
    • Binding: Mixed Media
    • Book Language: English
    • Publisher: South-Western
    • Number of Pages: 464
    • Dimensions (HxWxD): 20.5 x 25.8 x 2.2 cm
    • Book Origin: United States
    • Product weight: 0.82 kg
 

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