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Working Knowledge: How Organizations Manage What They Know By Thomas H. Davenport, Laurence Prusak
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    Specifications

    Category Type
    Business Strategy
    ISBN
    9781578513017
    Item EAN
    2724341707876
    People
    Author
    Thomas H. Davenport, Laurence Prusak
    People
    Publisher
    Harvard University Press
    Category Type
    Business Strategy
    ISBN
    9781578513017
    Item EAN
    2724341707876
    People
    Author
    Thomas H. Davenport, Laurence Prusak
    People
    Publisher
    Harvard University Press
    Technical Information
    Binding
    Hardcover
    Languages and countries
    Book Language
    English
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    Description:

    This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work

    This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. It serves as the hands-on resource of choice for companies that recognize knowledge as the only sustainable source of competitive advantage going forward. Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. They categorize knowledge work into four sequential activities--accessing, generating, embedding, and transferring--and look at the key skills, techniques, and processes of each. While they present a practical approach to cataloging and storing knowledge so that employees can easily leverage it throughout the firm, the authors caution readers on the limits of communications and information technology in managing intellectual capital.

 

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